Villento Casino is a place that many people claim that it is trustworthy and secure. Obviously these reputations are extremely difficult to build and extremely easy to lose. But more importantly, what really matters when evaluating a portal is to see the quality of its services when compared to its direct competitors, certifications, and other facts. The same group of people will probably say that Villento has conducted some very big efforts in order to keep its reputation intact. In any casino this is always a matter of debate. This review will explain some of the aspects that have helped Casino Villento to build the set of games and services that it currently offers, as well as to analyze some of the factors behind the perception that the public has when thinking about this portal.
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In this place, they will be shown some of the best games and events available at the portal, which of course will serve as reasons to persuade people to sign up at this portal. Those who wish to have an account of their own, which obviously can be done for free, should click in the “register now” banner, and afterwards, follow the steps that will be outlined in the following list:
And that’s it. In less than 5 minutes the account of the newcomer will be ready to be used for accessing the portal and have some good time. As it always tends to happen in this kind of portal, players are required to validate their identity before being allowed to withdraw any earnings. Many documents can be used for this purpose, they include ID cards, passports, driver’s licenses, bank statements and utility bills.
Once the client has chosen which document he wants to submit, he must take a picture where its main details are clearly visible, later upload it to the website, and wait between 24 and 48 hours until the process is completed. While they wait, they can play, deposit real money, and do everything else except withdrawing funds.
The most famous bonus provided by this portal is its sign up incentive handed out to all new customers. It matches a certain percentage of the first five deposits made by all newcomers. Explaining this in more detail, for example the maximum matching limit of the first five deposits is CA$150, CA$250, CA$200, CA$200, and CA$200 respectively.
On the other hand, the percentage at which each of these money additions is matched corresponds to 100%, 50%, 30%, 20% and 50%, respectively. After doing all the math, it is possible to determine that the maximum possible amount that can be obtained from this promotion is CA$1,000. For obtaining this exact amount, the total sum of the first five deposits must be of approximately CA$2,700. This is a relatively high amount, which makes it not exactly the best sign up offer out there. However, it has still managed to be attractive enough for the thousands of customers that make use of the services offered by the portal every day.
Existing players unfortunately can not expect too much either. If the sign up offer is not really that impressive, the incentives given to existing players to remain at this place are not totally convincing when compared to what other platforms of this kind offer. Other portals flood the player’s inboxes with flash promo codes, free spins, no deposit bonuses, invitations, and more. However, in the case of Villento, people really receive something of this kind.
Now going into the aspect that most of the customers of any virtual casino care about the most, the forms of entertainment offered in this place cover a wide range of tastes and preferences. First of all, the table games deserve to be mentioned. Every day, thousands of people login to their Villento Casino’s accounts for enjoying forms of entertainment such as blackjack, roulette, poker, or craps. In general the games look great and work in a fantastic manner. They offer a nice and realistic experience, which has satisfied most of the visitors of this area of the portal.
On the other hand, Video Poker is another highly popular choice for people who like to come and spend some time playing at this place. Many people have obtained great prizes thanks to games like Poker Pursuit, Jacks or Better, and many others. The software developers behind these forms of entertainment have done a fantastic job in providing highly engaging games.
Slot machines are by far the largest contributor to the total library of this casino in terms of number of games. There are hundreds of different variations of these always exciting forms of entertainment that people who sign in can play at any moment. Those who like classic games and want to experience the thrill provided by the mechanical slots available at many land-based casinos, can enjoy exactly what they like at this place.
Other extremely popular forms of entertainment offered by this place are video slots. Some of them feature fantastic 3D graphics, while others have 2D graphics that still look amazing. Companies like NetEnt and Microgaming have created many of them. Obviously, what people really want here is to get a large reward, and in this case Villento Casino certainly doesn’t disappoint, there are many players who have cashed out thousands of dollars thanks to the progressive jackpots and standard rewards that most of these games can provide. And for those who are wondering, the Mega Moolah is one of the games available at this place.
Overall, people seem to be quite satisfied by the gambling experience offered by Villento Casino. There are many aspects that the portal should improve, such as the availability in mobile gadgets which will be treated in a subsequent section. While this portal doesn’t shine, it is capable of doing its job.
Taking a step back and going to the bonuses, it was mentioned that the overall ratio between the maximum amount that can be obtained through the welcome bonus, and the total deposit needed to obtain it is quite low. Things are a little more complicated when knowing that the first of the five deposits that are matched by the sign up offer has a wagering requirement of 60x. This is simply too high for a bonus that is not that impressive either. In the rest of the benefits the story is quite similar.
Villento Casino | 7bit City | Slotty Way | Royal Vegas | |
---|---|---|---|---|
Rating Casino | 7 | 9.5 | 9.3 | 9.2 |
Welcome Bonus | 7 | 9 | 8 | 10 |
Casino Games | 7 | 10 | 10 | 8 |
Mobile | 7 | 9 | 10 | 9 |
Usabillity | 7 | 10 | 8 | 8 |
Vip & Extras | 7 | 10 | 10 | 10 |
Customer Support | 7 | 9 | 10 | 10 |
Here things become a bit more complicated. First of all, it should be clarified that no official mobile application of this casino has been created, meaning that the entirety of the mobile experience takes place in its website designed for that type of gadgets.
As it is always said here, relying completely on a mobile website can be a double-edged sword. On one hand, people don’t need any additional download. However, the company doesn’t have total control on the experience that the player ultimately gets, as there is a web browser in between.
Unfortunately the Villento mobile website is not good at all. No matter with which kind of device, or what internet browser is being employed to visit the portal, nothing seems to work. Navigating through this place can be even painful at some moments. Some games don’t load, and many other problems plague this site. Simply put: it can’t be used.
However, not everything is lost. Considering the huge amount of pressure received by Villento to overhaul its mobile platform, they have said that soon (without specifying when), a new portal for smartphones and tablets will be released to the public.
This can seem like a big irony. While the mobile website of Villento Casino is virtually unusable, the desktop one can be considered among the best around. It looks great, navigating through it is extremely easy and intuitive, and in general finding any feature or game will only take a few seconds. Not many places have such disparity between their desktop and mobile sites, which is something quite strange to see nowadays.
The bonuses are not that attractive, and the mobile functionality is non-existent. I prefer to go somewhere else.
The desktop website is one of the best that I have seen, and I have tried many casinos over the years, the games are good, and customer support is superb. I like it.
I like the fact that I can sign up to the CasinoRewards program. However, I would like to get more bonuses to convince me to stay here.
People can easily payout and deposit with a nice selection of payment forms at Villento Casino. At this place, people will be allowed to make use of services such as GiroPay, PayPal and Neteller. Credit cards are always ready to be used too, with MasterCard and VISA being the available options. Many players use debit cards as well, such as VISA Electron.
When exploring which kind of licenses this place has been granted, many people are surprised to find that eCOGRA has been the organization which decided to certify this casino as a trustworthy place. Despite the problems that some people have with mobile devices, bonuses, and other aspects, security is clearly not one of them, as the eCOGRA certification is probably the best that any portal of this kind can obtain. The requirements that a platform must fulfill and keep fulfilling over time are quite strict, making it extremely difficult to gain, and eventually extremely easy to lose. This is another strong point in favor of Villento Casino.
Customers of Villento Casino can sign up to the CasinoRewards VIP program, which is available in many other casinos as well. This is a pretty attractive loyalty program overall. However, many players would prefer it this place could offer something of its own, as problems with CasinoRewards are nothing unheard of. Still, it can be considered a good option nonetheless.
The customer assistance service is pretty good at this place. Most of the communications with this department take place via live chat, which is the preferred option for most casinos and players nowadays. The answers given by the company usually arrive very fast. The operators who work there are very friendly and efficient, meaning that most customers who at some moment had an issue with something related to Villento had a solution quickly.
Many people have stated that they would like to have other channels, such as phone calls and email. This is a very legit request. However, having a 24/7 live chat is one of the best ways to request assistance at any moment.
Having a license from eCOGRA has allowed Villento Casino to be authorized to operate completely legally in Canada.
As always, this depends on which method is being used to conduct the transaction. On average, people need to wait around 48 hours before seeing their money in their accounts or wallets.
There are a lot of banking methods that people can employ for taking funds from their accounts at Villento. They include cards, bank transfers, and online payment services such as PayPal and Neteller.